Lifestyle & Entertainment
Are there any charges applied after I access *888# and select one of the menu from it?
No charges applied. You can browse and select whichever menu provided inside *888# for free. You will only get charged if you subscribed to one of our service.
Do I get charged when I select one of the service inside *888#?
Users will get charged once they have confirmed that they want to subscribed to the service and received a confirmation SMS.
How do I subscribe to one of the service?
Select the service that you desire and once you select OK, you will receive a confirmation SMS along with the content and your credit will be deducted from there.
How long can I browse on *888#? Is there any time limit?
You could stay for 30 seconds in each menu.
Eg: If you go to first menu layer, the time limit is 30 seconds, when you go to the next menu layer; it will be reset to 30 seconds again.
If I subscribe to one of the service from *888#, how often will I receive the content?
We offer different services with different delivery time; Daily, Weekly and Monthly.
If I browse to my preferred language, eg. Indonesia, will I receive the content in Indonesia as well?
Yes, you will receive the content in Indonesia and same goes to English and Malaysia, the content that you subscribed will be based on your language preference.
What if I have subscribed to one of the service and my credit has been deducted but I don’t receive any content?
You can report this to our Customer Care at our General Line (03-2771 7000) or from your Tune Talk number (Dial 13100) or chat with our Customer Care representative from Tune Talk Website and they will assist you accordingly.
